Hyperautomation to modernize import approval processes
Ministry of Industry, Energy and Mining adopts RPA and AI to speed up validations and improve operational efficiency.
INDUSTRIES
Government
Headcount
+1500
employees
Location
Montevideo,
Uruguay
Challenge
MIEM handled complex validations for auto-parts imports through manual processes, requiring significant time and highly specialized staff. Reviewing invoices and standardizing procedures created bottlenecks that affected response times and the quality of service provided to companies and citizens.
Solution
An RPA bot was deployed to automate critical import-validation tasks, eliminating repetitive work and enforcing standardization. AI was integrated to extract information from invoices with higher accuracy, reducing operational load. Together, both technologies improved processing speed, traceability, and freed specialized staff for higher-value work.
Benefits
The value behind the solution.
Faster and more efficient processes
Faster validation through intelligent automation.
Technical capacity freed
Specialists focus on higher-value strategic tasks.
Consistent and reliable processing
Processes run consistently under standardized rules.
Our methodology
An agile, collaborative approach was used, combining functional workshops, continuous validation, and progressive automation. RPA and AI were integrated securely, ensuring traceability, quality, and adoption by technical teams. Deployment included extensive testing and support to ensure a smooth transition.
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